Company News
Southern Booth & Equipment Launches New Customer Portal to Deliver Greater Transparency, Visibility, and Control
Southern Booth & Equipment is proud to announce the launch of its new Customer Portal, a digital platform that gives customers greater visibility into the maintenance, service history, and ongoing performance of their refinishing and industrial equipment.
Designed for all Southern Booth customers, the portal provides convenient access to key service and asset information in one centralized location. Customers can log in to view pending and completed jobs, review assets by site, access service and test history, and see supporting documentation including before-and-after photos and videos tied to completed work.
While valuable for any customer, the portal is especially powerful for organizations managing multiple sites, buildings, dealerships, plants, or campuses.
For Fixed Ops leaders, Plant Managers, Operations Managers, Maintenance Managers, Facilities Managers, and similar decision-makers, the portal adds a new level of visibility and accountability to equipment service and maintenance.
“This portal reflects the direction we want Southern Booth to continue moving as a company — forward,” said Rob Carley, CEO of Southern Booth & Equipment. “Our customers depend on us to help keep critical equipment operating safely, reliably, and efficiently. By giving them direct access to job activity, asset information, service history, and documentation, we are providing a higher level of transparency and reinforcing the kind of partnership our customers expect from Southern Booth.”
A Better Way to Manage Equipment Service
The Southern Booth Customer Portal was built to make it easier for customers to stay informed and organized. Key features include:
- View pending and completed jobs
- Track assets by site or location
- Access service history and asset test records
- Review quotes and invoices
- View attachments such as before-and-after photos and field videos
- Maintain clearer records across teams and facilities
This added transparency is particularly valuable for customers responsible for uptime, maintenance planning, safety, and internal reporting. Instead of relying only on emails, paper records, or disconnected updates, customers can reference one system to see what work was performed, where it was performed, and the current status of service activity.
More Visibility, More Accountability
A major advantage of the portal is documentation. Customers can view job-related attachments to confirm completed work and gain better insight into equipment condition in the field. Whether a manager is onsite every day or overseeing activity across multiple teams and locations, the portal helps ensure service information is easier to access and easier to trust.
Customers can also view assets by site, which is especially useful for automotive groups, enterprise customers, manufacturers, and organizations with multiple buildings or operating locations.
“At Southern Booth, we know customers want more than a service invoice — they want transparency, documentation, and confidence in the work being performed. Our Customer Portal is another example of how Southern Booth is leading through innovation to provide a better service experience and stronger long-term support for our customers.” – Zach Coursen, Vice President of Sales
Supporting Stronger Maintenance Partnerships
The Customer Portal is another step forward in Southern Booth’s commitment to innovation, responsiveness, and customer support. It complements Southern Booth’s maintenance plans and service programs by giving customers more transparency into the care and performance of their equipment.
For companies looking to reduce downtime, improve maintenance oversight, and work with a service partner that prioritizes communication and accountability, the portal provides meaningful added value.
Now Available for Southern Booth Customers
Current Southern Booth customers are encouraged to reach out to request access to their portal.
Companies interested in Southern Booth, our maintenance plans, and our service capabilities are also encouraged to connect with our team to learn more.
Whether you operate a single location or a large multi-site organization, Southern Booth is continuing to invest in better tools, better service, and better visibility for customers who depend on their refinishing and industrial equipment.
To request portal access or learn more about Southern Booth’s maintenance programs and service capabilities, contact Southern Booth & Equipment today.